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Ambara Soft-Overview
Team Ambara Soft
Why Ambara Soft
Outsourcing Process
Our Culture
Value Proposition
A note from our CEO
 
 
 
Home | About us | Oursourcing Process
Outsourcing Process

Worried about Outsourcing to India?
We understand your apprehensions of doing business with someone halfway across the globe, without meeting them. This is why our processes are designed to give you a great outsourcing experience.
We've developed successful collective ITES experience of over 50 man years.
We engage with the customers and partners keeping in mind their business objectives
We assure complete transparency in our processes
We engage with you to meet your business goals

Legal and Financial Considerations
We ensure that every effort is taken to ensure your business remains secure and confidential. All payments are made only after you approve the milestone and its deliverables.

Non Disclosure Agreement
- To ensure confidentiality, we sign a Non Disclosure Agreement (NDA). All employees are required to sign confidentiality agreements with Ambara Soft.

Services Contract
- Before the commencement of the project, we sign a Services Contract that details the responsibilities of each party, the deliverables, pricing and delivery schedule of the projects.

All payments are milestone based and made after you approve the milestones and its deliverables.

Our Communication Methodology

Our senior management experience has helped us understand the decisive role played by clear communication to ensure the success of an outsourced project. Very often, misunderstandings due to poor communication between the customer and the provider have caused the failure of many an outsourced project.

We at Ambara  Soft are aware of communication errors due to cultural differences. This is where we use our vast experience with American and British customers to avoid cultural gaps in communication.

We also use various tools to facilitate clear, unhindered one-on-one interaction with our customers. Some of the utilities we use to ensure effective communication and information flow through the project lifecycle include -
Skype -
For every one-on-one communication, we use instant messenger or Skype, to make it easier for you to voice any concerns or clarifications in real time. We also use Skype for online conference calls with our customers.

Documentation -
We document the minutes of all meetings and share with all stakeholders involved all the deliberations.

We ensure that during the course of the project, you have:
A single point of contact - The project manager assigned to your software development project will serve as your single point of contact for all communication with Ambara Soft.

Escalation Procedure -
We ensure that our clients are provided with a clear procedure should there be a need to escalate issues.









 
 

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